Deep BlueDot, Inc. (CEO Donghee Lee) announced its participation in “COMEUP Stars 2024.”
COMEUP Stars 2024, the core event of the global startup festival COMEUP 2024, will feature competitive IR pitching sessions in “Startup Valley.” A total of 50 teams, including 30 Rookie League companies, 10 Runners League companies, and 10 selected from the Rocket League through recommendations by the advisory committee, will compete. Finalists from 13 countries, including South Korea, the U.S., the Netherlands, Sweden, Denmark, India, and Türkiye, highlight the event’s global scope.
Deep BlueDot specializes in AI-powered Voice of Customer (VOC) analysis solutions. The company leverages AI-driven automation and optimization features to sort and analyze large volumes of customer feedback data, providing actionable business insights.
At COMEUP Stars 2024, Deep BlueDot will introduce its VOC analysis solution ‘Syncly.’ Syncly aggregates scattered VOC data and uses AI to quickly and accurately analyze it, transforming the information into meaningful business insights.
Syncly processes data from various sources such as chat, email, reviews, phone calls, and surveys. Automating traditionally labor-intensive tasks minimizes manual workloads and enhances operational efficiency.
The solution prevents data quality degradation caused by human errors and monitors customer sentiment embedded in feedback. This enables proactive responses to potential customer churn, minimizing associated revenue loss.
Additionally, Syncly supports intuitive, AI-powered search functions. It allows users to access VOC data easily, generate relevant charts and dashboards, and facilitate effective team collaboration and data sharing.
A company representative highlighted Syncly’s successful deployment at major corporations like LG CNS and Kyobo Life and fast-growing firms such as MyRealTrip, FastFive, and Flex. Based in San Francisco, Deep BlueDot has expanded its customer base across the U.S., Canada, and Europe.
The representative added that Deep BlueDot aims to expand its business through COMEUP Stars 2024. Building on its success in the UK, the company plans to strengthen its presence in the EU and nearby regions while introducing its new SaaS solutions to Japan.
COMEUP 2024 will occur on December 11–12 at Coex in Seoul, featuring innovative startups and investors from over 40 countries. This year’s theme, “Innovation Beyond Borders,” highlights startups’ roles in driving global innovation across boundaries of nations and technology. The event will feature conferences, pitching sessions, and exhibitions focusing on deep tech, inbound innovation, and SIS (Sustainable Innovation by Startup).
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