One of the criticisms faced by many tech companies is how difficult it is to repair their devices. We’re not just talking about technical difficulties like the use of specialized hardware, but also the difficulty of getting official, genuine components, access to software, and manuals. This means that taking it to a third-party repair store could get you mixed results.However, the good news is that Microsoft is taking steps to make life easier for repairs by teaming up with iFixit. This collaboration with the repair website will result in the launch of specialized tools and accessories designed to be used to repair Microsoft’s Surface products, all of which have been designed by Microsoft themselves and produced by iFixit.
According to iFixit, “Microsoft’s decision to provide tools to independent technicians is a step in the right direction. Like many companies, they still have a long way to go on their repairability journey, and we’re excited to join them. This is a great first step, and a test of the market—we hope to offer these same tools to the rest of the repair community in the future, and Microsoft is committed to expanding access to repair tools for new products over the next year.”
It’s a good start and it suggests a shift in attitude towards DIY repairs. Apple themselves have also been making some progress on that front by launching a self service repair program, providing iPhone and Mac users with access to genuine components.
Filed in . Read more about Ifixit and Microsoft. Source: ifixit