Some Ring Doorbells Are Catching On Fire When Installed Incorrectly

Ever had a doorbell catch on fire? We imagine that’s probably a concern almost no one had, but it appears that if you own the second-gen Ring Video Doorbell, there is a chance that could happen if you installed the doorbell incorrectly. So much so that Ring has announced that they’ll be recalling the device.

According to the Amazon-owned company, “The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards. This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.”

Ring claims that this issue stems from the use of incorrect screws when attaching the doorbell to the base plate. The company has posted a new set of instructions to clarify which screws should be used to help prevent this from happening. So far, the company claims to have had about 30 user reports of people with doorbells overheating, and 23 cases where the devices have actually caught on fire and caused some minor property damage.

If you do own the second-gen Ring Video Doorbell and want to check if your unit is affected by this, you can head on over to Ring’s support page and enter your device’s serial number.

Tyler Lee
Categories: Gadgets, Home
Tags: Amazon, Connected Objects, IoT (Internet of Things), ring