So much so that a class-action lawsuit has been filed against the company in which it alleges that Microsoft knows about the problem but still release the controller anyway, and to make it worse, the company is making customers pay for the repair, despite the allegations that this is a well-known problem.
According to the filing, “A simple Google search on this issue reveals multiple forum and message boards dedicated to stick drift; YouTube instructional videos of users attempting to fix the issue on their own; and even replacement joystick components from Amazon and other sellers.”
For those unfamiliar, stick drift is when one of the movement controllers on a controller fails and starts registering movement in the game even if no one is touching the controller. This would not be the first time we’re hearing about this problem as previously, Nintendo Switch gamers had also run into similar issues with the Joy-Cons.