Apple Defends Their Decision Regarding Third-Party iPhone Battery Repairs

The other day, it was reported that Apple was employing a new and somewhat controversial approach to third-party iPhone battery repairs. Basically, if the device detects that the iPhone was repaired from a third-party service center, even if it uses an official iPhone battery component, it will show up a “Service battery” message.

This means that users who want to know the health of their battery would not be able to do so. As we said, this is somewhat controversial as it effectively forces iPhone users to go back to Apple for repairs, which can sometimes prove to be a lengthy process and where it can also prove to be more expensive.

Unfortunately, it seems that despite the backlash, Apple is sticking to their guns and in a statement made to iMore, Apple cited customer safety as a reason behind these changes. “Last year, we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes. This information is there to help protect our customers from damaged, poor quality, or used batteries that can lead to safety or performance issues.”

Apple notes that this by no means affects the way the customer uses their phone, although it will make checking the iPhone’s battery health a lot more complicated.

Tyler Lee
Categories: Apple, Cellphones
Tags: iPhone