Basically, the phones were sent out for early reviews. However, during the review process, perhaps due to poor communication on Samsung’s end, or maybe the overeagerness of reviewers, some started to peel off the protective layer on the phone’s screen thinking that it was just a screen protector.
However, this ultimately ended up damaging the display. Some reviewers also discovered that due to the hinge’s design, it allowed debris to get in which prevented the phone from opening and closing. Samsung has since confirmed that they have fixed those problems and reinforced parts that contributed to the problems.
Whether or not these changes will help remains to be seen, but for a phone priced close to $2,000, hopefully Samsung has gotten it right this time round. The phone will be released this September in select markets, but specific dates have yet to be confirmed.