Always one to use technology to make services for customers easier, Domino’s has now announced that it’s trying out cashless stores and delivers. Customers will be able to pay with several different payment methods other than cash, such as credit/debit cards, contactless services like Apple Pay or Samsung Pay, and Instagift cards. They’ll be able to use these payment methods for both in-store purchases and deliveries.
Domino’s is currently running this trial at five locations in Australia. Domino’s Australia and New Zealand CEO Nick Knight claims that this will help reduce lines in stores and also reduce wait times for deliveries. The logic here being that less time will be wasted fumbling around with cash or dealing with change.
It might be a moot point if most customers remember to log into their PayPal account right when they’re up at the counter, in which case it would simply be easier to conduct a cash transaction instead. One benefit is that this will help protect the employees since stores and delivery drivers won’t be required to carry cash anymore.
This is not to say that Domino’s will stop taking cash altogether. “Customers will ultimately choose the payment method that suits their preferences,” said a spokesperson for the company.
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