The company is intending to roll out an update to its app where users can just shake their smartphones and they will be presented with a popup menu which will allow them to send their bug reports. We should point out that this isn’t a new feature per se as previously, Facebook had included the feature as an opt-in feature for the iOS app, but now it seems that the company is planning on making it a mainstream feature across its iOS and Android apps.
In addition to reporting bugs, it also looks like Facebook wants this feature to allow users to report other things. For example, if there is a certain feature that you can’t figure out, you can use this feature to report it as well. Presumably, Facebook won’t be using it to teach you how to use certain features, but it could be used as a feedback tool where if too many users are reporting the same thing, Facebook could make changes to make certain features easier to use and understand.