Apple Prioritizing MacBook Key Repairs With 24-Hour Turnaround

Apple is a company who is known for their attention to detail and also quality in their products, but in the past couple of years, the company has come under fire for the keyboards used in their MacBook lineup. This is due to the butterfly switch design that seems to fail a lot more easily than the previous design.

While Apple might have remedied the situation with the newer MacBook models, it still leaves a ton of earlier-gen models that are suffering from the problem. The good news is that it looks like Apple wants to reduce your downtime by as much as possible. According to MacRumors, it looks like Apple is now giving keyboard repairs a 24-hour turnaround.

This means that you should be able to collect your MacBook the next day after you take it into their store for repairs. Based on the internal memo that the publication obtained, “Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume. These repairs should be prioritized to provide next-day turnaround time. When completing the repair, have the appropriate service guide open and carefully follow all repair steps.”

While it is still an annoying problem (that has since led to lawsuits), at least the shorter turnaround means that you won’t be without your laptop for too long.

Tyler Lee
Categories: Apple, Computers
Tags: keyboards, Laptops, Macbook, macbook air, Macbook Pro