Recently EA had confirmed that they are looking into why their latest franchise, Anthem, has been crashing on the Sony PS4 consoles. The good news is that it looks like the problem has since been identified and that a fix for the issue will be released next week, so this is something gamers can look forward to.This was revealed on Twitter by BioWare’s (the game’s developer) head of live service, Chad Robertson. According to Robertson, “We’ve identified several causes for the temp power-down crash some PS4 users experienced. Fixes for the top issues are in patch next week. If you encounter a game crash where your PS4 console won’t respond, you can manually power down and restart it – no risk of damage.”
As you might have heard, earlier reports suggested that the issues of the game were severe enough where it might put consoles at risk of being bricked, but according to Robertson, he claims that so far they have not encountered any instance of Anthem bricking a PS4 console. “After thorough review, we have not encountered an instance where Anthem has “bricked” a PS4 console. If you are experiencing anything different, please reach out to @EAHelp so we can track the incident and investigate. Thanks for your patience.”
Sony has reportedly refunded some gamers for their purchase, but if you haven’t applied for a refund, we suppose you won’t have to as the fix coming next week should address these issues.
After thorough review, we have not encountered an instance where Anthem has “bricked” a PS4 console. If you are experiencing anything different, please reach out to @EAHelp so we can track the incident and investigate. Thanks for your patience.
— Chad Robertson (@crobertson_atx) March 6, 2019
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