This is why sometimes companies can make changes to their user agreements that might disadvantage the customer, which is something that gamers who are playing Civilization VI on Steam are finding out. It seems that the the game’s EULA on Steam is causing some concerns for gamers, namely in terms of privacy as the EULA seems to suggest that the game will collect a lot of data on the gamer.
It reads, “The information we collect may include personal information such as your first and/or last name, e-mail address, phone number, photo, mailing address, geolocation, or payment information. In addition, we may collect your age, gender, date of birth, zip code, hardware configuration, console ID, software products played, survey data, purchases, IP address and the systems you have played on. We may combine the information with your personal information and across other computers or devices that you may use.”
Gamers have since left unhappy reviews for the game as a result of this EULA. It is unclear if the game’s publisher will be making changes or addressing these concerns, but it might be worth taking into consideration if you do plan to play the game. This isn’t the first time a company has gotten into hot water over their policies.
Previously Evernote faced a ton of backlash when they attempted to introduce a new privacy policy. The company later backtracked on their decision when faced with angry customers.