Valve has announced that it will soon start moderating the game discussion boards on its Steam platform. The task won’t be delegated to developers as the company’s content moderators will now be keeping an eye on the discussion boards to ensure that the discussions are as per the community guidelines. This new policy will go into effect on September 25th.
Valve says in a blog post that its moderators were hesitant about this idea initially. They will have to review posts and threads on the discussion boards that are reported from individual pages. They will keep handling the content that they already do which includes user profiles and community groups.
“We didn’t want to step on the toes of game developers that want to have their own style of communication with players and their own set of guidelines for behavior,” Valve says, but it mentions that this decision has been made because developers want it to take a more “active role” in the discussion boards particularly with posts that are reported by other players.
This new policy isn’t mandatory and developers will have the option to opt-out and they will then be able to moderate the posts on the discussion boards for their games on their own. However, if a user reports a post it will go into Valve’s moderator queue by defaut.