Uber has announced that they will be taking advantage of AI to help users manage their trip profiles more accurately. According to Uber, “Using machine learning, Uber can predict which profile – and corresponding payment method – an employee should be using, and make the appropriate recommendation. By analyzing billions of Uber trips each year at an aggregate level, Uber can detect patterns and trends that predict the purpose of a trip.”
Uber also notes that based on their early estimates, it seems that these profile suggestions are effective at least 80% of the time. In addition to using AI, Uber has also announced that they will be adding features like trip reviewers and an in-app trip resolution feature that lets users review their trips and also resolve any issues that they might have.
We should point out that these features are for Uber for Business, so if your company uses and relies on Uber for transportation, these new features should come in handy.