Sony Updates Warranty Policies Following FTC Warning

Recently you might have heard that the FTC has actually issued a warning to several companies, reminding them that stickers that claim that warranty is void if they are removed is illegal. One of those companies that was warned by the FTC is Sony and the good news is that the company has been quick to comply with the warnings.

According to reports, it appears that Sony has recently updated its warranty policies to comply with the law. The company has made changes to two of its policies, one of which has to do with the use of unlicensed third-party peripherals, and the other has to do with third-party repairs and the opening of the console in general.

With regards to unlicensed peripherals, Sony writes, “Our previous warranties stated that the warranty does not apply if the product is used with a peripheral that is not supplied or licensed by SIE. Our updated warranties state that the warranty does not apply ‘to damage caused by’ use of the product with an unlicensed peripheral.”

As for third-party repairs, “Our previous warranties stated that the warranty does not apply if the warranty seal on the product has been altered or removed. Our updated warranty states that the warranty does not apply ‘to damage caused by’ opening the product or to damage caused by service performed by someone other than a representative of SIE or an SIE-authorized service provider.” More details about Sony’s warranties can be found on its website.

Tyler Lee
Categories: Gaming, General
Tags: ftc, Legal, Sony