Ford Expands On-Demand Medical Transport Service

GoRide is an on-demand medical transport service by Ford and the company today announced that it’s expanding this service to Southeast Michigan. This new service is part of the company’s plans to develop new ride service businesses around its new Transit van. Ford has previously been testing this service with 15 vans and is now going to deploy 60 vans by the end of this year.

The on-demand medical transportation service has been launched by Ford for non-emergency medical needs. It has partnered with Michigan healthcare system Beaumont Health which will use this service to transport patients to medical appointments, and from hospitals to their homes or to rehabilitation centers.

All of the 60 vans that Ford aims to have in place by the end of this year will be driven by trained professionals. The vans will also be able to accommodate people with wheelchairs.

“Our service is focused on multiple social determinants of health, and delivers the quality of care and on-time certainty that medical facilities need in order to increase throughput and reduce wait times,” said Ford Mobility Business Group VP Marion Harris in a press release.

The pilot program revealed that GoRide was on time 92 percent of the time as far as drop-offs and pick-ups are concerned. The average on-demand pickup time for someone with a wheelchair was anywhere between 10 to 30 minutes.

It remains to be seen if and when this service is expanded to other cities across the United States.

Adnan Farooqui
Categories: Transportation
Tags: ford