Pixel Customers Are Suing Google Over Microphone Defects

When the Google Pixels were launched, shortly after some Pixel users were reporting that they were experiencing issues with their microphones. Google had claimed that this is due to a “a hairline crack in the solder connection on the audio codec”, in which an under-warranty fix was the best way to go about it.

Google later made some changes so that during the manufacturing process, there was a smaller chance of the problem occurring again. However it seems that some weren’t too thrilled by the initial defect, and a report from Fast Company has revealed that some Pixel customers are now suing Google over the defect.

The lawsuit claims that Google had knowingly sold defective phones, and that despite the warranty replacement, the phones continued to exhibit the problem. It also appears that despite Google’s attempts to change the manufacturing process, some have found that depending on how you held your phone and the temperature of the phone, the problem would come back again.

Google has yet to respond to these allegations, but it is not the first time the company is facing legal troubles over its hardware, such as the infamous bootloop issues with the Nexus 5X and Nexus 6P, plus with the Pixel 2 being shipped with a bunch of defects, we wouldn’t be surprised if Google were to face some kind of lawsuit from that as well.

Tyler Lee
Categories: Cellphones
Tags: Google, Legal, Pixel