You’ll soon be able to keep in touch with friends and family on the ground when you’re flying with Delta. The airline has confirmed that passengers on most Delta flights will be able to use WhatsApp, iMessage, and Facebook Messenger in-flight for free.
Delta today announced that it will become the first U.S. global carrier to offer passengers free mobile messaging in the air. It will provide them free access to more messaging options than any other carrier, Delta says, adding that most of its aircraft will be enabled with free messaging.
This complimentary capability will allow passengers to remain connected to those on the ground fully using iMessage, WhatsApp, and Facebook Messenger. Delta says that it’s offering this service as part of its multi-billion dollar investment in customer experience.
“Coupled with our investments in seat-back screens, free entertainment and High-Speed Wi-Fi, free messaging is one more way customers can choose how to make the most of their time on Delta flights,” said Tim Mapes, Delta’s senior vice president and chief marketing officer.
Passengers on all Gogo-enabled Delta flights will get free messaging. This includes all aircraft with two or more cabins. Customers can access the service through Delta’s Wi-Fi portal page, airborne.gogoinflight.com.
The free messaging service will be for text use only and won’t support the transfer of audio or video files.