When the Galaxy S8 was announced, one of the handset’s key features was its brand new voice assistant Bixby. Unfortunately it seems that Bixby isn’t fully complete yet as Samsung launched the phone with some key Bixby features missing, as well as support for more languages beyond Korean.Unfortunately it seems that Samsung users will have more waiting to do because in a report from The Investor, Samsung is apparently struggling to add support for more languages to the service. An anonymous source told the publication, “Bixby’s linguistic capabilities are still unsatisfactory compared to its bigger rivals such as Amazon’s Alexa and Apple’s Siri.”
The Investor’s sources also claim that Samsung’s lack of resources, such as data and experts in foreign languages, are the reasons behind the delay as well. Back in April, Samsung’s mobile chief Koh Dong-jin had estimated that Chinese and English support could arrive in May and June respectively, but that doesn’t really seem to be the case.
Last we heard, Bixby Voice in the US is still only available to users who signed up for early access, meaning that its rollout isn’t as wide or as broad as we had hoped yet. We expect Samsung will eventually get their act together, but for now it certainly does look a little rough.