It is unclear as to what might be the problem, but a statement provided to Reuters revealed what the company is aware of the issue and are working to get it back up online. So far the service has been down for more than an hour which doesn’t seem very long, but considering how many people rely on the service, one hour probably feels like an eternity.
UPDATE: Whatsapp is aware of outage issue and working to fix it – spokesman
— Reuters Tech News (@ReutersTech) May 3, 2017
The last we heard, WhatsApp had over 1 billion users and this was back in 2016. Presumably by now they will have a lot more, and having 1 billion users unable to access the service for over an hour is probably rather frustrating for everyone involved. Many users have since taken to Twitter to voice their displeasure over the downtime.
In any case hopefully this is something that WhatsApp will be able to address soon, and we’ll keep you guys updated for when the service does get back online.