Ratings are essential to the Uber experience. Riders rate drivers on a scale of 1 to 5 stars to signal their satisfaction or lack thereof after a ride. This allows them to provide the company with feedback about the driver, the way they drove, the condition of the car, and many other factors. Uber also allows drivers to rate riders. Previously, it wasn’t that easy for you to find your Uber rating, but now the company has simplified that.
If you use Uber regularly, you might have been curious at one point in time about the rating that you’ve racked up after all of the rides that you’ve taken. You’d want to know how good or bad of a rider the drivers perceive you to be.
Finding your own rating used to require a bit of effort previously. You had to go deep within the app’s menus to dig out your rating. Before this was even possible, Uber only disclosed the rider’s rating on request but fortunately, it gave up on that a long time back.
To provide riders with more visibility into how drivers are rating them, all Uber users will now see their rider ratings displayed right under their name in the app’s menu.
“We hope this update will remind riders that mutual respect is an important part of our Community Guidelines,” writes Uber in a post on its official blog.
I wonder how many stars the driver that got an earful from Uber CEO Travis Kalanick gave him.
Filed in . Read more about Apps and Uber. Source: newsroom.uber