In an internal memo that they obtained, it reads, “Starting March 30th, iPad 4th generation whole unit repairs may be substituted to iPad Air 2.” Given that the memo says from the 30th of March, it means that this should have already come into effect and there should be customers who are the receiving end of this new exchange.
This is an upgrade not only terms of hardware specs, but also storage because the second-gen iPad Air comes in 32GB and 128GB options, so for customers who bought the 4th gen iPad with 16GB or 64GB storage, you guys would technically be getting an upgrade with that regard.
This upgrade applies to Apple’s official stores or authorized service centers. If any of our readers have been upgraded to the iPad Air 2 for free after sending in their 4th gen iPad, do let us know in the comments below!