Samsung’s recall and exchange program for the Galaxy Note 7 is underway and according to the company, they have told The Verge that so far 25% of Note 7 handsets in the US have been exchanged. Granted it might not seem like a huge figure, but given that customers had to wait for replacement units, we guess it’s not too bad.
The company claims that this is “an extraordinarily fast start toward achieving our goal of removing every single affected Note 7 from circulation.” In addition to announcing the 25% exchange rate, Samsung has also reminded customers that there will be 500,000 replacement units that have been shipped to retailers and carriers, and that they will be available beginning tomorrow.
What this means is that if you haven’t exchanged your Galaxy Note 7 yet for a brand new one that sports a different (and hopefully non-dangerous) battery, you really have no excuse as it sounds like Samsung is ensuring that retailers and carriers are pretty well-stocked to address the demand for exchanges.
Note that these replacement units are just that, replacements. For customers who have yet to purchase a Note 7, last we heard it was suggested that sales of the handset in the US could only begin late October, so you guys will have to wait as it looks like Samsung will be prioritizing existing customers (as they should).
Filed in Galaxy Note 7, Galaxy Note 7 Recall and Samsung.
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