According to Walmart, “A customer in one of the test locations places their grocery order online and selects a delivery window. Our personal shoppers, highly-trained Walmart associates, will carefully select and prepare their order. Then, our team may request a driver from one of these services to come to the store, pick up the customer’s order, and take it directly to the customer’s location.”
However it seems that this will be a limited trial as it will only be available in Phoenix and Denver, with Uber taking charge of the deliveries in Phoenix while Lyft will handle the Denver deliveries. According to Walmart, they claim that there will not be any extra charge to customers. “It’s all seamless to the customer. They pay us our normal $7-10 delivery charge online, and make no payment to the driver. We’ll also let them know their order is being delivered by a driver from Uber or Lyft.”
We suppose this might make it more efficient as customers wouldn’t necessarily have to wait around for Walmart’s normal delivery schedule, but whether or not this will actually work out remains to be seen.
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