If you want to book a hotel or a flight, there are so many ways you can do it. You can do it yourself by visiting a hotel booking website or the airline company’s website. You can also do it via mobile through a dedicated app, or you can always go through a travel agency who will be more than happy to book it on your behalf.However if you’re more of the self-sufficient type, you might be interested to learn that Skyscanner now has a bot on Facebook Messenger that lets you chat with it and book your next trip. Given that Facebook announced last month that chatbots would be headed to their Messenger platform, we guess it was only a matter of time before such services would arrive.
Using the feature is simple. All you have to do is launch Messenger (accessible via the Messenger app on your phone or via its web interface) and start chatting. As you can see in the screenshot above, the bot is pretty responsive and straight to the point. The only downside is that maybe it’s as conversational as we like, but ultimately it gets the job done.
According to Filip Filipov, Director at Skyscanner, “We want to make travel search as easily accessible as possible, and believe that the launch of our Messenger bot will allow more people to search for their travel in a fun and informative way.”
Filed in . Read more about AI (Artificial Intelligence), Apps, Facebook and Messenger.