According to an update from HTC, “HTC is committed to providing the best experience for all of our device owners. Following extensive testing, we are unable to support the Verizon network with the Unlocked HTC One A9.” The handset was up for order last year where it was confirmed for AT&T, T-Mobile, and Sprint.
There was a small note which suggested that support for Verizon would be coming in December via a software update, but based on this it looks like HTC has not managed to figure this one out, at least not yet. So if you have placed an order for the phone, fret not because HTC has you covered and will be providing refunds.
HTC says, “For individuals on the Verizon network that ordered the Unlocked HTC One A9 on HTC.com, we will refund his/her order and provide a 20% discount on any current HTC phone or future phones launching through Dec. 31, 2016.” So these users will want to get in touch with HTC if they’d like to claim their refund.