Skype is widely used by individuals and businesses for communication and it continues to hold its own against similar services like Hangouts. Slack is a relatively new entry in this arena but it has been signing up customers rather quickly. Soon the new service is going to receive features that will make it a more compelling alternative to the likes of Skype. Slack is going to get voice and video calls later this year.
Slack detailed its roadmap for this year at a conference in San Francisco. It confirmed that voice chat is going to arrive on desktop first and the company is then going to focus on making the feature work across all supported platforms.
Video calls will arrive a bit later in the year. Native voice and video call capability in Slack is going to be much appreciated by users who currently have to switch to another app right now to access these features.
Slack is also planning to add a what-you-see-is-what-you-get or WYSIWYG which will enable rich text formatting in the app. It will certainly be a major improvement for Slack when it gets all of these features and it would be able to compete against the incumbent services more effectively.
The new features will be added to Slack over the next few months.