Adobe Drops Creative Cloud Update

Better late than never, but even more efficient than that would be to have things run earlier – and that is what Adobe has done with the removal of a faulty Adobe Creative Cloud update that apparently deletes users’ files from root directories, and to say the least, the files deleted were important ones, and to have them disappear digitally without requiring any permission from users is quite a worrisome thing.

The bug was originally spotted by an online data storage service known as Backblaze, where they saw how Adobe Creative Cloud was deleting users’ files after having it updated to version 3.5.0.206. The bug itself does away with information from hidden root folders, and here’s an excerpt from a Backblaze blog post, “We’ve encountered an issue on the Mac where Adobe Creative Cloud (version 3.5.0.206) appears to be removing the contents of the first hidden folder at the root of the drive, in alphabetic order. By happenstance, the first hidden folder on most Backblaze customer’s internal drive is the .bzvol folder.”

Basically, just about anything that is stashed in a root directory would get deleted, including Backblaze’s files as the name is located at the top of Mac directories due to its arrangement in the alphabet. Those who do not have Adobe Creative Cloud perform updates automatically, or did not download version 3.5.0.206 and install it, need not fret as they are not affected, and Adobe has since done away with the buggy patch.

Edwin Kee
Categories: Computers
Tags: adobe, creative cloud