Last week’s Lumia 950 and Lumia 950 XL phones announcements generated huge interest. We made some prototype devices available for a limited time in our retail stores, so that customers could get an early look at our best Windows experience with Windows 10, on our most productive smartphones ever. We’ve now removed the prototypes from the stores as we finalize the experience, and look forward to rolling the phones out next month.
It seems that the issue would be hardware related, otherwise the physical device itself would have remained in stores while a software update was applied or worked on in the mean time. Could it also be attributed to the overheating issues associated with the Snapdragon 810 chipset? All of these are but speculation at the moment,