The idea of buying a protective case or cover is to protect your phone from bumps, accidental drops, and even against light scratching. In fact one might think that an officially made case, such as the Samsung Clear View case would do a better job at protecting the phone than third-party versions, right?
Unfortunately that does not appear to be the case (pun intended). It seems that there are plenty of unhappy Samsung Galaxy S6/S6 Edge owners who are complaining that the Clear View case is actually scratching the displays of their phones. There is a thread on the XDA forums (via PhoneArena) which has since grown to 6 pages, suggesting that this isn’t an isolated incident.
Due to the fact that the front cover of the case isn’t sealed tightly, dust and debris can sometimes get trapped under it and as it moves around in your pocket, it starts to grind against your phone’s display which ultimately leads to scratches. This shouldn’t be an issue if you have a screen protector but for those who don’t, this could be problematic.
So far users who have been affected have turned to Samsung in their respective countries and are waiting to hear back from them. Samsung has yet to release an official statement about the problem, but hopefully these users will be able to return their phones for new ones without too much hassle. In the meantime have any of our readers affected by this issue as well? Let us know in the comments below!
Filed in . Read more about Galaxy S6, Galaxy S6 Edge and Samsung.