The phrase, “what goes around comes back around”, turns out to be true for T-Mobile, who halted the sales of ZTE ZMAX because of some users forcefully ripping of the “non-removable” battery. In the latest reports, the company has resumed the sales of ZMAX.
After running an investigation on the matter, ZTE realized that it was due to unclear instructions regarding the nature of the battery, which led to many users taking to out forcefully. Moreover, the back panel on ZMAX is also removable that gave fuel to the fire and got users under the conception of the battery being removable. It was also found that not many users attempted such act of applied force.
Apparently, even the small number of complaints resulted in T-Mobile and ZTE to get the device off shelves. Well, all being said, the device has gone back on sale and is available with the T-Mobile now. According to a leaked memo (below), staff at T-Mobile is clearly instructed to impart the information about the battery specifically to the users.
In case you’re planning to buy the device, we advice you to steer clear of its rear. Period.
Filed in . Read more about T-Mobile and ZTE. Source: tmonews