T-Mobile To Provide More Accurate Representation About Data Speeds

In an agreement with the FCC (via Re/code), T-Mobile has agreed to give their customers more information about their internet speeds to make it more obvious when they have been throttled, especially for data-heavy users who tend to rely a lot on T-Mobile’s network to download media content, stream music and videos, and so on.

T-Mobile has said that they will be sending customers text messages when they hit their monthly high-speed data allotment, and they will also be receiving another text message from the carrier when they have exceeded that allotment. The carrier also mentioned that they would provide a link to a speed test that will better reflect the actual speeds the use is experiencing on his/her device.

This is actually interesting as prior to this, T-Mobile had provided third-party apps to customers to test their internet speeds, but rather than showing the actual speeds, the apps showed the full network speeds provided by T-Mobile, which might not necessarily reflect what you are experiencing on your mobile device at the moment.

In a statement released by the FCC’s Chairman Tom Wheeler, “I’m grateful T-Mobile has worked with the FCC to ensure that its customers are better informed about the speeds they are experiencing. Consumers need this information to fully understand what they are getting with their broadband service.”

Tyler Lee
Categories: Cellphones
Tags: FCC, T-Mobile