Analyst Nicla Di Palma, of Brewin Dolphin, shared, “Clearly the reasoning behind this must be Royal Mail trying to save some of its business.” After all, Royal Mail’s parcel operations have not been doing well at all ever since it faced intense competition after going private the year before. With the inclusion of the Royal Mail Local Collect “click and collect” facility, this would translate to Amazon having a whopping 16,000 pickup locations throughout in the UK. Some of the existing locations will include “Pass my Parcel” newsagent and convenience stores, Collect+ stores and Amazon lockers at train stations.
In order to make this collaboration a success, a Post Office spokesperson did mention that 5,000 branches will offer extended opening hours so that they can assist “click and collect” customers.