We’re sure many of you guys hate it when you get calls from telemarketers. This is only made worse when you have specifically requested to be placed on the Do-Not-Call list, and this is precisely why Sprint has managed to land themselves in a spot of trouble with the FCC. It seems that despite being asked to be placed on the Do-Not-Call list, Sprint’s subscribers are still receiving unwanted calls.
The FCC has since fined the carrier a whopping $7.5 million for Do-Not-Call violations. In fact the fine of $7.5 million is said to be the biggest fine ever for such a violation, suggesting that Sprint might have had been ignoring the rules for quite a while now. To ensure that this does not happen again, Sprint has been asked to name a new Senior Manager to ensure that the rules will be followed in the future.
The carrier is also expected to launch a training program to educate staff to ensure that customer requests are fulfilled when it comes to such situations in the future. Future violations will be reported directly to the FCC and to ensure that Sprint is keeping to the rules, the FCC will expect a report within 90 days followed by annual reports for the next few years, so it looks like Sprint will have to be on their best behavior.