However they also admitted that Microsoft was “at the forefront of brand building with a unique and distinct brand identity that sets it apart from other brands.” In fact Forrester researcher, Tracy Stokes, thinks that it is due to Microsoft’s ubiquity that turned out to be its strength, which is interesting as the more paranoid individual might argue that Microsoft’s ubiquitousness should be the main reason we shouldn’t trust the company, but that’s a debate for another time. Other researchers have also backed up Forrester’s claims, such as one from UTA Brand Studio who calls Microsoft “relatable”.
“A lot of the world uses Microsoft products and people relate to it, while Apple is like a prom king or queen, beautiful but not really like us.” What do you guys think? In light of the NSA scandal, do you find yourself trusting Microsoft more than companies like Apple or Google?