As with most software crashes, developers usually ask users of the application if they would like to submit an error report on the issue so they know how to improve it. Most of the time we’re not sure if what we sent even gets read, but DICE assures gamers that they read every single submission. According to DICE’s Tommy Rydling, “We know that players on PS4 can get the ‘CE-34878-0 crash’ error message. This is in fact a general error code that you can receive when the game has crashed for a number of different reasons that are not related […] You can help us to identify these individual issues by providing a few details in the crash report (we read all of them.) For example what game mode you were playing and on what map you crashed. Doing this will help us a lot to reproduce the issues and investigate fixes for them in upcoming patches.”
So PS4 gamers, the next time you encounter this issue and are thinking of skipping on submitting a report, perhaps you could take a couple of minutes to fill it up so DICE and fix the problem ASAP!
Filed in Battlefield 4 and Dice.
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