Microsoft To Issue Update To Address Surface 2 Overheating Issue

When you game on a device, doesn’t matter whether it’s on a PC, a laptop, a tablet, or a smartphone, it can get pretty intensive and it will consume more resources compared to checking your email. This means that there are times when your device gets a bit hot (PCs and laptops have the advantage of having cooling systems to help counteract this problem), and it seems that Microsoft’s Surface 2 and Surface Pro 2 tablets have been experiencing overheating, which Microsoft has since reassured owners of either tablet that an update is expected to be issued soon that will correct that issue.

According to the reports, users are claiming that their screens are suddenly dimming for no reason, but apparently this is due to overheating in which the BIOS attempts to dim the display to try and cool the unit, with some customers thinking that they might have a defective unit. Microsoft has released a statement saying, “We’re working on a tuning update that will remove this unnecessary dimming event.  You can expect this update in an upcoming Windows Update package.  In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels.” Any Surface 2 or Surface Pro 2 owners experiencing said overheating with their devices?

Tyler Lee
Categories: Tablets
Tags: Microsoft, Surface 2