The solution suggested by Samsung, “If purchased in the European Union and not yet been put into use to be activated for the first time abroad, users can unlock their device for the region free from local Samsung service partners.” So this is good news for grey imports, but not so good for users who roam and need to purchase a local SIM card in a particular region as it is generally cheaper to do so than pay roaming charges. Like we said this appears to be a software-related issue, so hopefully in the near future Android hackers will be able to cook up a solution to this problem. In the meantime if you were thinking of picking up the Galaxy Note 3, this is something to think about.