Apple responds to the crashing apps scandal

Earlier today, we reported to you about Apple’s App Store that was rumored to be flooded with corrupt apps. This was first observed by Marco Arment, the creator of the popular bookmarking app Instapaper. If his statement is believed to be true, then Apple’s FairPlay wrapper could be blamed. But now it seems that Apple is finally responding to the reports. Apple reportedly informed developers today that it is aware of the situation and that its team is currently working on a fix.“We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for update,” Apple told developers. A few developers also received an email statement today from the Cupertino-based tech giant explaining the issue. 

Here’s Apple’s email statement to developers:

If a customer reports receiving an error when downloading your app from the App Store, he or she can receive direct help from the iTunes Store Customer Support team:

http://www.apple.com/support/itunes/

If the iTunes Store Customer Support team determines that the issue lies with your app and not with the App Store or the customer’s account, Apple will contact you to resolve this issue.

Please let us know if you need additional assistance regarding your app.

Gene Ryan Briones
Categories: Apple
Tags: App Store