We’ve all heard of MMORPG accounts such as World of Warcraft being hacked in the past, but Diablo? That would certainly be a new one although given that Diablo 3 is an “always on” game that requires an internet connection to play, we guess we weren’t too surprised to hear that some Diablo 3 accounts were hacked recently. This might be a new experience to those who aren’t used to playing online games, but Blizzard has long “solved” this issue by offering players an authenticator that is basically an additional level of security that players will have to pass in order to access their Blizzard account. This was also pretty much what Blizzard said in a statement issued regarding the security of Diablo 3.
“We’d like to take a moment to address the recent reports that suggested that Battle.net® and Diablo® III may have been compromised. Historically, the release of a new game — such a World of Warcraft® expansion — will result in an increase in reports of individual account compromises, and that’s exactly what we’re seeing now with Diablo III. We know how frustrating it can be to become the victim of account theft, and as always, we’re dedicated to doing everything we can to help our players keep their Battle.net accounts safe — and we appreciate everyone who’s doing their part to help protect their accounts as well. You can read about ways to help keep your account secure, along with some of the internal and external measures we have in place to help us achieve our security goals, at our account security website here: www.battle.net/security.
“We also wanted to reassure you that the Battle.netAuthenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them. In addition, we also recently introduced a new service called Battle.net SMS Protect™, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.netSMS Protect system to send you a text message whenever important changes occur on your account.
“For more information on the Authenticator, visit http://us.battle.net/support/en/article/battle-net-authenticator-faq
“For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article/battle-net-mobile-authenticator-faq
“For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article/battlenet-sms-protect
“We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior – such as logging in from an unfamiliar location — we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website. World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.
“As always, if you think you’ve been the victim of an account compromise, head to the “Help! I’ve Been Hacked!” tool at http://us.battle.net/en/security/help for assistance.”
So if the thought of your Diablo 3 account getting hacked sounds scary, be sure to check out Blizzard’s Battle.net authenticator which comes as either a physical device or as a mobile app available on iOS, Android, Blackberry and Windows Phone.