Older Xbox 360s damaged by firmware receives free replacement from Microsoft

Microsoft has announced that their latest firmware update which actually damaged older Xbox 360 consoles will see an olive branch being handed out – that is, Microsoft will be replacing those affected consoles. In fact, a Microsoft representative has come up and informed Eurogamer that , “Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself a as a unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.”

Anyone who is affected are encourage to inform Microsoft about their situation, keep their fingers crossed and sit tight while they wait for a shiny new replacement. Originally, the new firmware’s intention is to support a new, updated disc format for the Xbox 360, where this disc is touted to include an additional 1GB of usable data to Xbox discs. Microsoft intends to phase out their outdated consoles with the newer 250GB slim 360s, where users will also be on the receiving end of one year’s worth of Xbox Live for free as part of that olive branch.

Edwin Kee
Categories: Gaming
Tags: Microsoft, Xbox, Xbox 360