The lawsuit states that “this action is brought on behalf of plaintiff individually, as representative of the common or general interest and as class representatives for all other similarly situated nationwide against Sony to redress the defendant’s breach of warranty, negligent data security, violations of consumers’ rights of privacy, failure to protect those rights, and failure and on-going refusal to timely inform consumers of unauthorized third party access to their credit card account and other nonpublic and private financial information.”
It will also address the users’ inability to access the network which they actually paid money for, and will be looking for compensation in the form of undisclosed monetary damages. Of course, to be more specific, it did mention that the paintiff(s) expect some sort of redress for “defective” PlayStation consoles, in addition to PSN and Qriocity services – not to mention all legal fees and credit report monitoring covered.
Sony is clearly at fault here, so it will be quite the tightrope for them to walk as they do not want to ostracize its customer base further. We will be keeping a tight lid on things and hope that everything will be resolved sooner rather than later – and in an amicable fashion, to boot.