Say you have some problem with your phone, what do you do? You could search online to see if there are others who have the same problem and who might have solution, or you could take your phone back to the shop where someone can assistant you, or if you want some help on the spot, Google Assistant might do in a pinch.
It has recently discovered that Google’s digital assistant can do more than tell you about the weather, the latest news or traffic updates, or schedule your appointments. As you can see in the screenshot above, it seems that Google Assistant is also capable of troubleshooting your phone’s problems, at least to a certain extent.
For example Android Police reports that they can ask Google Assistant about their phone’s battery problem, and the software will then be able to run a battery health check and also look for any apps that could potentially be the cause of the problem. If it is unable to find anything and you’ve exhausted all options, it will then offer to connect users to Google Support either by phone or through chat.
It seems that this feature isn’t available to all users yet and could be limited to the Pixel 2 phones for now, because Android Police notes that one of their writers was able to use the feature in the US on a Pixel 2 running a dev preview of Android, while another in the UK running on Android 8.0 Oreo could not.
Filed in AI (Artificial Intelligence), Google, Google Assistant and Pixel 2.
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