We know that Microsoft’s Windows Phone 7 platform is unique on its own and does have the potential to make it big, but niggling problems such as relying on 3G data even when one is connected to a Wi-Fi network hasn’t made it the most desirable mobile operating system to date. Microsoft did promise to look into the situation, and they have come up with some conclusions, touting a third party that is fully responsible for the mix up in Windows Phone 7. Of course, while Microsoft will be working to fix this issue, they are still running a fine toothed comb over the problems while investigating additional potential root causes – which might result in the finger being pointed back at them. Well, good thing Microsoft isn’t just sitting there to let things blow over, and here’s what they have to say about the whole fiasco.“We have determined that a third-party solution commonly accessed from Windows Phones is configured in a manner that potentially causes larger than expected data downloads. We are in contact with the third party to assist them in making the necessary fixes, and are also pursuing potential workarounds to address the configuration issue in case those are needed. At this point in our investigation, we believe this is responsible for most of the reported incidents. We are investigating additional potential root causes for the remainder of the reports. A small (low single-digit) percentage of Windows Phone customers have reported being affected. We are continuing to investigate this issue and will update with additional information and guidance as it becomes available.”
Filed in . Read more about Windows, Windows Phone 7, Windowsphone and Windowsphone7.